If you are not happy with a refurbished product you have ordered via RefurbMe, please get in touch with the merchant's customer service. You should check the terms of the warranty that comes with your product. The seller's team will be able to assist you with any order issue.
RefurbMe is not responsible for your order. We offer a comparator service. Once you select a product to purchase, you are redirected to the seller's website where you complete your information.